The Kiroro Tribute Hotel

Overall Rating

The Kiroro Tribute Hotel

The Kiroro Tribute Hotel4/51
The Kiroro Tribute Hotel4 out of 5 based on 1 reviews
  • Recommend
    100%
  • Would Revisit
    0%
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The Kiroro Tribute Hotel

The Kiroro Tribute Hotel

The Kiroro, a Tribute Portfolio Hotel, is a large resort hotel at the Kiroro Resort that has spacious guest rooms and extensive facilities. The Kiroro is located in an almost ski-in ski-out location and it’s a little more deluxe than the other Kiroro hotel and has ready access to the day spa, onsen and an abundance of child friendly activities.

Where is The Kiroro Tribute Hotel?

The Kiroro Hotel is located in Akaigawa in Hokkaido Japan, 1.4km from main base of the Kiroro Ski Resort. The main part of the ski area and hotel are connected via a chondola (part gondola, part chair lift), a beginners’ slope, and frequent shuttles.

The Kiroro is located 25km south of the seaside town of Otaru, and 56km west of the city of Sapporo.

Hotel Rooms

There are a variety of accommodation options at The Kiroro Tribute Hotel. Most rooms are western style and options include standard, superior and deluxe twin, king, and triple rooms. The most deluxe rooms have a large bath that offers views.

All rooms have private ensuites. There is also a flat screen TV, small table and seating and generally a desk area.

The Kiroro Tribute Hotel also has a range of suites with living area including western suites (up to 4 guests with spa bath), Japanese suites (up to 3 futons) and Japanese/western combo suites with a king bed on the tatami.

All rooms and suites are non-smoking.

Hotel Facilities

The Kiroro has extensive facilities, services and activities, especially when incorporating the amenities of the adjacent Kiroro town (which isn’t actually a town).

The hotel services and facilities include:
  • Public bath
  • Fitness centre
  • Souvenir and gift shop
  • Complimentary wifi
  • Complimentary parking
  • Ski/snowboard storage
  • Coin operated laundry
  • 24/7 front desk including some English speaking staff
Facilities in the buildings (Kiroro town) and area adjacent to the hotel:
  • 25m indoor heated pool with a kiddies pool area
  • Full service day spa with massage treatments
  • Indoor and outdoor hot spring (onsen) – extra charge
  • Market shop with snacks, drinks and some ski and snowboard gear
  • Kids craft area and indoor activities
  • Kids snow play area & tubing
  • Activities centre

Restaurants & Bars

The Kiroro Hotel has four restaurants on-site. Pop offers a buffet breakfast and dinner with an array of both Western and Asian cuisine.

For dinner, Fuga offers an a la carte menu with sushi and other Japanese fare. Alla Moda is an Italian restaurant (or “Italian fusion”). The Alpine Brasserie is European style and offers lunch, dinner, snacks and cocktails.

Kiroro Town also offers a few dining options, or you can catch the shuttle up to the Sheraton Hotel to go out to dinner.

Dinner reservations are essential as the restaurants can readily become booked out.

The Kiroro Tribute Hotel Rates & Availability

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Rooms
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The Kiroro Tribute Hotel Packages

This property currently has no lifts & lodging packages available.

The Kiroro Tribute Hotel Features, Amenities & Services

Property

  • Bar
  • Communal area(s)
  • Convenience store
  • Fitness centre
  • Games room
  • Heated pool
  • Hot springs/Onsen
  • Hot tub/Jacuzzi
  • Laundry facilities
  • Parking
  • Restaurant
  • Sauna/Steam room
  • Ski lockers
  • Wellness day spa
  • WiFi

Rooms

  • Bath
  • Breakfast available
  • Fridge
  • Non-smoking rooms
  • Private bathroom
  • Satellite/Internet TV
  • Spa bath
  • Views
  • WiFi

Services

  • 24 hour reception
  • Airport shuttle
  • English speaking staff
  • Kids activities
  • Lift tickets vendor
  • Massage Services
  • Room service
  • Shuttle to lifts
  • Ski rentals

The Kiroro Tribute Hotel Location

The Kiroro Tribute Hotel Reviews

Substandard Service and Cleanliness

28/02/2018

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  • Recommend
  • Would Revisit
  • Guest Type
    Couple
  • Guest Age
    36-50

Substandard Service and Cleanliness

28/02/2018
The Kiroro is a lovely hotel that’s been well maintained and has access to extensive facilities, but it’s probably the service that lets the hotel down. To check in we had to wait in a small queue for 30-40 minutes and observe some classically inefficient Japanese processes. On check in, the staff member painfully explained the hotel amenities and covered exactly what was in the English brochure.

Trying to make a dinner reservation was also a bit of a process. We went to the Italian restaurant and the service was really absent. We saw our waiter only twice: to order a wine and a main meal; and to have these delivered. Luckily we didn’t want to order another glass of the expensive yucky wine, or another spendy tiny course.

There were plenty of options for dinner but all of them very pricey. Like the hotel room (and any extras such as the onsen), dinner was incredibly expensive without providing particularly good value for money. There were a lot of Chinese staying at the hotel, and it appears that The Kiroro is successful at capturing the affluent Chinese market who don’t mind the cost.

The breakfast buffet was excellent with a large range of fare on offer. The only limitation was that it is not a very big restaurant, and whilst we didn’t experience it, it sounds like there are often times when you have to queue to go for breakfast (which would be annoying on a powder day).

Another highlight of the hotel was the public bath on the 8th floor, which provided nice views.

We stayed in a superior twin room which was lovely and incredibly spacious and had large windows. The bathroom was large also, which is something you never take for granted in Japan. The room cleanliness was a bit of a problem. In the bathroom many of the tiles had mould on them and there were long black hairs in the bath as well as on the bed (I don’t have dark hair) which made us wonder if we even had clean sheets on the bed.

You’d probably be better off staying down in Otaru at the place such as the Grand Park Hotel which is lovely and about 1/6th the price.
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