Facilities & Services

Kiroro Ski Resort Facilities & Services Kiroro is reasonably well set up with regards to facilities and services. As Kiroro is a resort in its truest sense, there are no private operators or shops, so the choice for facilities such as ski rental or child care is limited to that provided by the resort.

Most of the facilities are contained within the Mountain Center which is located at the base of the ski area next door to the Sheraton Hotel.

Facilities for Children Kiroro is very child friendly considering the ski-in ski-out accommodation, the availability of child care, the child specific ski school, and the activities for young children.

Child care is available in the “Kids Room” at the Mountain Centre from 8:30-12:00 and 13:00-16:30. Nursery care is available for children above 1 year old. The rates are charged by the half hour. Reservations are required. Evening babysitting is not available.

The Snow Park near The Kiroro Hotel offers a few activities for the little tackers. See the Kiroro activities page for more information.

Kiroro Ski School The French inspired “Annie Kids Ski Academy” has a good reputation as a ski school for children. Annie Kids Ski Academy not only provides ski and snowboard lessons, but also a range of recreational activities to complement the on snow tuition. Unfortunately ski lessons are now only available in a private format for which you’ll need to pay a premium.

Annie Kids has a dedicated fenced off area serviced by a magic carpet for the novices, whilst the Mystery Plateau is another ski school area for the next progression.

For teenagers and adults, private lessons are also the only option for ski and snowboard tuition with an English speaking instructor. These are provided in either 2 or 4 hour formats. Pre-booking is highly advisable.

Equipment Rental The ski and snowboard rental shop is located at the Resort Center. The prices are not particularly cheap, probably due to the absence of any competition, but the quality of the equipment is very good and hotel guests receive significant discounts on rental gear. They stock lots of performance snowboards and skis, including some really big planks (fat skis), which may be required considering the frequent deep powder at Kiroro.

The shop also has a good range of ski and snowboard clothing and accessories (gloves, goggles and cap).

Eating On MountainKiroro has a couple of on-mountain cafeterias. The Asari View restaurant is located at the top of the gondola. As the name suggests, the views are delightful, yet as is typical of Japanese ski resorts, there’s no outdoor seating to fully appreciate the vistas. The fare that they serve is pretty standard café food such as ramens, curries, rice dishes and horrid coffees.

At the top of the Nagamine no. 1 course is the quaint Crest café.

A much larger range of food can be found at Cafeteria Lumiere, a very smart looking café at the base area (open 10:30am to 5:30pm). The only problem with the cafeteria is that there are too many tempting cake sets and other naughties!

Banking Facilities Kiroro doesn’t have an ATM so get cashed up with yen before you arrive. Thankfully most parts of the resort accept credit cards, so you’ll just need a small amount of cash for lunch and incidentals.

Other Kiroro Services and Facilities In addition to the usual ski and snowboard repairs and tuning, the resort has a free waxing service that operates between 10am and 3pm.

Seniors are well catered for at Kiroro with a special seniors’ lounge. Kiroro also has a dedicated lounge for nursing mothers.