Booking and Cancellation Policy

 
All trips must be secured by deposit or full payment. Full payment is due 10 weeks before the trip start date. If your initial booking is less than 10 weeks before your start date then full payment is required to secure your booking.

All payments are conditionally non-refundable. We highly recommend purchasing trip cancellation insurance to protect your investment.

All cancellations must be received in writing by email.

If you need to cancel your trip more than 10 weeks before the start date your deposit becomes forfeit. However, here are 2 scenarios where you many not lose your deposit.

1. We can transfer your trip to a later date within the season, if it is available.

2. If your trip gets sold to another person at full price...

a) Your deposit may be refunded back to you minus a 10% admin fee. 10% of the deposit.

b) 100% of your deposit may be used to book another trip with Aurora Backcountry for the following season. Deposits will become forfeit if not used within 1 year.

If notice is received less than 10 weeks prior to the starting date, no money will be refunded.

There is no refund for leaving early or arriving late.