Points North Heliski Terms & Conditions
Refund PolicyDue to the high demand for optimum times and helicopter scheduling, no cash refunds will be given.
The refund policy applies for all situations, no exceptions! Credit will be given for full value of deposit on a later booking if cancellation is made (90) ninety days prior to scheduled arrival. 50% of deposit will be credited if cancellation is made (60) sixty days prior to scheduled arrival. No credit will be given for cancellations after the (60) sixty day mark.
In the event “no fly days” occur due to weather or high avalanche conditions, you will receive a PNH credit of 50% of your unused flight reservation fee. This is based on 6 days. All credits are available on account for two calendar years toward the use of a deposit for a future trip. There shall be no crediting or refund of the lodging fee due to pre-booked reservations well in advance. PNH suggest you get travel insurance prior to your trip to cover any unforeseen costs do to trip cancellation.
Points North retains the right to refuse service to anyone at anytime and cancel, move, change or re-schedule a trip without notice at anytime, for any reason. Clients will not lose funds, but will however be credited funds to a future trip.
Injury or Sickness
There are
NO refunds for injury or sickness. Verification of this prior to your trip, the same rules apply as written above.
If you get hurt in the field, you are responsible for the heli time to get back to base. You are also responsible for the total heli time your group has used for the day.
Points North is also not responsible for lost bags during your travels.
If you opt to not ski/snowboard for a day before your 4 heli-hours is used, you will be responsible for payment for that day. A spot in the helicopter has been reserved for your trip.
Travel Insurance
Our cancellation and refund policies are absolute. PNH highly recommend travel insurance for all of its guests. Travel insurance covers you for unexpected cancellations, injuries, lost or stolen luggage and more. It is a very in-expensive price to ensure your trips success.
PNH recommend Travel Guard Insurance or you can look at other options here>>