Stayed here in Feb for a week and it was all time. The rooms are spacious, super comfortable beds, friendly staff and tasty breakfast and whisky bar. Has an onsen and drying room, and is a great base for accessing other nearby resorts.
It's ski out/in and plenty of dining options nearby. Madarao is a fantastic mtn to enjoy Japanese pow. It has some good steep runs, allows off trail riding and has some great slackcountry. It's still a secret so there are no lift lines yet and one can still get fresh tracks days after a storm. Visit here before it becomes too popular!
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Hakken by Active offers an experience in Madarao that is way more than you could ever expect. PK and the team ensured that the moment you arrived it felt warming and supportive. From organising skiing facilities (lift tkts, rental gear, lessons etc) and ensuring we were well feed each morning to enjoying our nightly onsen to easy our sore muscles. I love the ability to click on the ski's at the front door and ski to the lift is a bonus. I have highly recommended Hakken to all my Qantas colleagues only problem is I'm hoping it doesn't get to busy that I can't get back into Hakken for another experience.
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We loved Madarao and we loved Hakken. The family rooms were super comfortable and best yet, they had a sliding room divider separating the kids and parents sleeping areas, allowing mum and dad to watch TV while the kids slept. Our hosts, PK and Kayleigh, both Kiwis, were just awesome and couldn’t do enough to make sure we were, settled in, watered and fed. PK’s selection of whiskeys in the Hakken bar, was really quite something, as were Kayleigh’s delicious vegetarian treats, including soft tacos, chili-edamame, and her pièce-de-résistance, the Buddah bowl, which even for me – a staunch meat eater – was nothing short of extraordinary (my wife has been trying to replicate the recipe ever since we got back).

Breakfast was served downstairs and consisted of a delightful continental spread, which included toast, muffins, preserves, fresh muesli, baked bean, boiled eggs, fresh fruit, and all the juice an tea you could drink. Hakken has recently undergone renovation leaving the whole place feeling fresh and clean. The Hakken drying room is also one of the best I’ve seen. Clean, spacious and hot – leaving everything toasty and warm in the morning.

Hakken is located a very short walk to the kids skiing area, about 3-4 mins away, which was perfect at the end of the day especially with two exhausted children. After such a mission, it was great to return to the accommodation knowing you could have a beer and settle into a steaming hot bath. The baths are private and you simply book your session and wander down when you’re ready. Like most Japanese baths, they are suitably hot (read scalding, and you might need to run the cold tap for a while before you get in), but once you’re in….Heaven!
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We stayed at Hakken in February 2018. This is a very comfortable lodge ideally situated so we were able to ski down the snow covered road direct to the lifts from the door each morning.
The rooms are comfortable and clean and PK is a helpful and friendly host.
It is also conveniently located within easy walking distance of a number of cosy little restaurants.
Highly recommended.
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Excellent location in between two chairlifts. Arrived to a personalized welcome sign, large bedrooms with shower and toilet, drying room, great bar, food (including free breakfast) and Onsens. Would def recommend and will hopefully be back next year.
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The hotel has been completely refurbished before the start of the 2018 season. The rooms are modern & comfortable with private bathrooms. Staff are great and there is a nice bar in the lobby. The walk to the lift/tickets is under 1 minute.
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