All aspects of the trip were great, and even the weather cooperated. Great places to stay, excellent on and off piste terrain, wide variety of mountains, and a guide that could not be have been better. Would recommend for those that love glades and want to lay down fresh tracks in deep powder. Some experience in powder is helpful, and strong on piste is required IMO. Would do this trip again without hesitation if money grew on trees.
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I think the thing that stood out to me most was the incredible team that Whiteroom have.
Nate ( our guide) was fantastic, he always went out of his way to ensure we were getting the most out of the tour. His willingness to help out by dropping us off places, recommendations and follow up were brilliant. The pics and videos he took will be treasured. He always followed up on requests, kept us up to date, read the group well and went the extra mile. Fantastic instruction and guiding.

When we first arrived Yu (the Full note accomodation manager) met us with a huge smile, friendly nothing is a problem attitude and was incredibly welcoming and helpful throughout our whole stay. All the staff were great they always asked about our day, made us feel at home and provided great service.

Even when I went down to the office to sort out a bus transfer they phoned around for me, recommended a cheaper ski pass rate than we were going to get and sorted everything out effortlessly. I commented to a friend how nice it was that everyone at full note called us by our names, this again an example of what stood out and a reflection of Whiteroom service and brand. An impressive business and service example for others to follow. Would recommend to anyone.
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Unfortunately this season in Niseko the famed powder was nowhere to be seen in late February. The Full Note Inn was a lovely place to stay and our hosts were fantastic. The two ski guides were capable and great company. They did the best they could under the circumstances of poor snow conditions, however I personally didn't gain anything in relation to powder skiing from this trip.
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From start to finish it was fantastic. Rachael was a terrific guide- unparalleled experience, competency, service and such easy company. It was also so great to learn so much about Japan from her and get to enjoy authentic experiences like ski touring on Mt Shiribetsu and going to a local onsen. We couldn’t have enjoyed our week more.
We hope to come back again next year and would recommend White Room Tours to all our friends.
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Excellent trip the guides were top quality and very friendly. The only trouble I had was upon arrival at Niseko there was no one to meet you. Need clear instructions and a contact number upon arrival if for some unforeseen reason there is no one to meet you. Cheers Tony
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It was all in all a great experience. The accommodation was good for what it was, but for the price of the tour I was not expecting to share bathrooms, and to have to walk down 2 flights of stairs to the communal showers! To be honest that may have been a deal breaker if I had known about it in advance. Apart from that I couldn't fault the whole experience and organisation.
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